End of 2021 & Shipping
What a year 2021 has been, huh!
Our manufacturing & warehouse staff are taking some very much deserved time off between December 22nd until January 10th.
Orders placed in this time will be processed and will start manufacturing after that.
If there are any orders placed after December 10th but before the 17th, we’ll do our best to get them out asap. Please contact us if you have any questions or concerns.
We ship with Australia Post
All of our shipping is handled by Australia Post. We’ve worked with AusPost for many years and are happy with the service they provide and means we can also deliver to PO Boxes. Shipping times do vary depending on where you are.
- Regular Post – $15
Expected delivery times 3-6 days (from when it ships)
(+ $2/additional item)
When will my order be shipped?
Every clothing order is printed just for you. This is a great way to reduce waste but it adds a little bit of time to get your order out our door. Our warehouses hold most of our base garments in the most popular colours. As orders roll in, they get to printing. Some colours may need to be ordered in from our suppliers but typically only adds 2-3 days to processing. Pre-covid worst case scenario, it’ll take about 2 weeks to create your items then up to 5-10 business days to reach your mailbox (depending on your location).
- Most orders are shipped within 3 days of ordering
- Some colours may ship up to 14 days after order is processed
Order Confirmation & Tracking Information
We’ve tried to streamline the systems as best we can.
As soon as you’ve placed your order and finished the checkout process, things start happening automatically. Our warehouse will receive your order and get to printing. We’ll send you an order confirmation email immediately. This will be sent directly to the email you used in the checkout process. If you haven’t received it, first, as they all say, check your junk mailbox. Haven’t received it still? Email firstname.lastname@example.org and we’ll resend the invoice.
Once your order has been produced and shipped, we’ll follow up with an email complete with tracking information.
That’s not the end, either. We’re monitoring all orders to make sure they get where they need to. If we see one taking too long, we lodge the appropriate enquiries with AusPost and sort it out before you need to worry.